Help/FAQs

1901 Census Privacy Policy

« Back to help menu

This is a legal document which sets out how GenesReunited Records Limited handles data which identifies you. You should read it in conjunction with the 1901 Census Service Agreement, of which this Privacy Policy forms part.

At GenesReunited Records, we believe strongly in protecting the privacy of our users' personal information. This statement describes the privacy practices we apply for the 1901 Census Service. As part of that, it also expresses our approach to complying with the data protection laws which apply in the United Kingdom. If we change this Privacy Policy, we will notify you of the changed document in the same way as we notify changes to the Ts and Cs for the 1901 Census Service.

1. The information we gather and track.
Cookies. We use small computer files known as "cookies" to optimise Users' experience of the 1901 Census Service. There are different types of cookies we use, as follows:

  • A temporary "session" cookie that allows us to provide continuity of experience of the 1901 Census Service to Users; this cookie, and the information held by it, disappears after two hours.
  • A cookie that ensures the User is directed to the same server while using the 1901 Census Service; this cookie disappears when the User's browser session ends.
  • A cookie that records whether the User has clicked through to the 1901 Census Service from a Google AdWord, and whether the User has confirmed agreement to pay Fees, and how often. This cookie disappears 30 days after the User's last visit to the 1901 Census Service.
  • To hold Members' login information, so that your homepage is displayed when you visit 1901 Census Online. This option can be turned off by switching the "Remember Your Password" option to "No" in “My Account Details”.

2. Sharing and use of information
The over-riding principles we apply are these:

  • We, and (where relevant) our credit card processing agents, will not supply your personal data to a third party for commercial exploitation; and
  • the only circumstances in which we will provide any of your personal data to a third party for any purpose are those contained in this Privacy Policy.
  • Email addresses. We do not make your email address available to anyone.
  • Advertising. The 1901 Census Service may include interactive advertising for other businesses. We may use, and provide to third parties, anonymised demographic data provided by Users to target this advertising more appropriately.
  • Newsletters. We have regular and occasional emails, which Users can decide to take or not, according to their preferences.
  • Credit Card information. There has been a lot of publicity about Credit Card security on the Internet so we use Worldpay plc and Datacash as our payment providers. Both operate a secure server, to process our credit card payments. They encrypt Members' credit or debit card information and authorise payment directly. This means that Members' full credit card details are never revealed to us. Worldpay plc or Datacash may transfer to, process and hold your credit card information in countries either within or outside the European Economic Area in connection with performing their duties.
  • Companies in our group. We may share data supplied by you (or collected about you) with our subsidiaries and other companies in our group, but only for the purposes described in this policy.
  • Changes in our business. If all of the assets which we use to operate our business (or substantially all of them) are acquired by a third party, we may transfer personal data we then hold to that party.
  • Place of processing. The personal information held by us is held on and processed by computers situated in the United Kingdom.

3. Security
We have security measures in place to protect our customer database and access to this database is restricted internally.

4. Opt-out policy
We provide Users with the opportunity to opt-out of receiving e-mailed Newsletters which they have previously opted to receive. This opt-out can be effected by following the instructions in those Newsletters.

5. Disclosure for legal reasons
We reserve the right to communicate such of a User's personal information, as we hold to third parties which seek the disclosure of it, making a legally-compliant request for its disclosure.

6. Contacting us
If you have any questions about this Privacy Policy, you can contact us here. You can also use this address if you wish to request from GenesReunited Records a copy of the personal data we hold about you or a description of that data. Please note that by English law we are entitled to charge you a small sum for providing this information.

7. Links to third party sites
Our site contains links to other sites. We are not responsible for the privacy practices, or the content, of those web sites.

8. Data Protection Information
You can obtain further information about data protection laws by visiting the Information Commissioner's website at www.dataprotection.gov.uk. You can search for our Data Protection Notification there, should you so wish.