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We welcome your comments on the 1901 Census Online Service. Please click on the link which matches your comment/query. We will provide answers to the most frequent queries in our FAQs.

  • General Feedback
    Please provide feedback of your experience with the 1901 Census Online Service.
  • Payment, credit or voucher queries
    If you have a query or complaint about your credits or a purchase made on this site, please use this link. Please include either your sign in email address or a voucher number to help us with your enquiry. Our helpdesk team will try to contact you as soon as possible.
  • Technical Help Request Form
    Use this form to contact the helpdesk if you are having technical problems with the service. We cover the most common technical problems in our technical help pages so you may be able to solve your problem without contacting us.